Adult Group Lessons: Terms & Conditions

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Terms & Conditions

How Group Lesson Bookings Work:

  1. Once you have completed an assessment lesson you will be referred to the best level class for your skill level
  2. You then need to purchase credits. The number of credits you purchase determines the number of weeks you will be booked in for consecutively
  3. To CANCEL or RESCHEDULE a particular day you must send an email to bookings@topshottennis.com OR dominic@topshottennis.com with 24 hours notice prior to your class start time
  4. Less than 24 hours notice results in a loss of credit
  5. Please note: Phone calls and messages are not accepted as cancellation
  6. Credits expire after 3 months
  7. Credits cannot be transferred to any other person or activity

CANCELLATION FEE

  • A cancellation fee of 100% applies for cancellations made less than 24 hours in advance and no-shows
  • No cancellation fee applies for cancellations made 24 or more hours in advance

WEATHER

  • In case of wet weather or nearby lightening, Topshot tennis will SMS you to cancel the lesson
  • If you do not get an SMS then assume your lesson is on
  • We will only cancel our lessons if the courts are flooded, dangerous to play on, or when the rain is too heavy and you’ll get soaked!
  • Tennis can be played in light rain so prepare yourself and bring a water-proof to class. We don’t mind a bit of mother nature at Topshot!

FOOTWARE

  • Wear either proper tennis shoes or soles with flat soles
  • Shoes with heavy tread are not allowed