
Terms & Conditions
How Group Lesson Bookings Work:
- Once you have completed an assessment lesson you will be referred to the best level class for your skill level
- You then need to purchase credits. The number of credits you purchase determines the number of weeks you will be booked in for consecutively
- To CANCEL or RESCHEDULE a particular day you must send an email to bookings@topshottennis.com OR dominic@topshottennis.com with 24 hours notice prior to your class start time
- Less than 24 hours notice results in a loss of credit
- Please note: Phone calls and messages are not accepted as cancellation
- Credits expire after 3 months
- Credits cannot be transferred to any other person or activity
CANCELLATION FEE
- A cancellation fee of 100% applies for cancellations made less than 24 hours in advance and no-shows
- No cancellation fee applies for cancellations made 24 or more hours in advance
WEATHER
- In case of wet weather or nearby lightening, Topshot tennis will SMS you to cancel the lesson
- If you do not get an SMS then assume your lesson is on
- We will only cancel our lessons if the courts are flooded, dangerous to play on, or when the rain is too heavy and you’ll get soaked!
- Tennis can be played in light rain so prepare yourself and bring a water-proof to class. We don’t mind a bit of mother nature at Topshot!
FOOTWARE
- Wear either proper tennis shoes or soles with flat soles
- Shoes with heavy tread are not allowed