Our synthetic grass tennis courts drain water very well and will only be unplayable after prolonged heavy rain. If the rain stops, they will be playable again after approximately one to two hours. Determination of playability during wet weather is at the sole discretion of the Director or Coach on court.
Note: In the case of rain-out or cancelled classes. The SMS Cancellation Notification will be sent out 30mins prior to each class.
If your court hire is washed out email Topshot Tennis on email@example.com to redeem a court hire credit. No refunds are given.
Making a Cancellation
A casual court hire booking may be cancelled up to 24 hours by email notice. You will be issued a court hire credit for the same amount you purchased. No refunds will be given.
Playing Over Time
It is the responsibility of the hirer to finish play at the designated time so others who have booked the court after can play next.
Anyone who plays over their allotted time will be declined access to book online again.
It is the responsibility of the hirer to have their own first aid supplies and know that first aid will not be available to them during a court hire. Hirers play at their own risk.