Any makeup lessons must be rescheduled before the beginning of the following school term.
There will be no makeup lesson if less than 24 hours-notice of cancellation is given and the full fee will be charged. In the event of illness, sickness or injury the same 24-hour policy above applies. Please remember that our coaches time is valuable and as a business we cannot function without this policy.
For semi-private lessons (two people in a lesson), make-up lessons can only be offered if both clients give 24hrs notice. If only one person gives 24 hours-notice then make-ups cannot be offered.
By discretion of the Head coach your lesson can be cancelled due to poor weather conditions such as too much rain, nearby lightening, poor air quality levels of AP1 151+. In this case we will send you an SMS message to cancel as soon as we can. If you don’t get an SMS message presume your tennis lesson is ON!
If a lesson is cancelled by ESTC you will be entitled to a makeup lesson.
If at any time your usual coach is unavailable, a suitable substitute coach will replace them.
During the course of our Tennis program some photos may be taken and they may be used on our website or on printed material.
